In addition to instant card text alerts, we may call and ask you if you made a particular transaction. This empowers us to block fraud together - and also assures your legitimate purchases are approved. (We'll only text you if you've given us your mobile number.) When we text you, you can tell us if the transaction is really yours. We'll now text you if we see a suspicious transaction on your debit or credit card. You asked for quick and easy notifications, and we listened. (When you log in, select the MORE… widget to locate the REWARDS widget and access your rewards account). See your current rewards options at Patelco Online™. 2,500 points (or more) are required for all redemptions.Points convert to cash at a value of $.01 per point.Points can be used for travel, merchandise, gift cards or cash credit to your account.How to redeem your Patelco Rewards Points Redeem your Patelco Rewards Points through Patelco Online™.Some cards even offer double points on certain purchases. For eligible cards, enrollment in Patelco Rewards is automatic.Open a rewards-eligible Patelco credit card.Get started today with Patelco Online™ > Patelco Rewards How it works Patelco Online™ keeps it simple and secure and is available 24/7. Manage your debit or credit card with ease Check out onetime passcode terms and details to learn more. If you do see one, rest assured that this extra authentication step is just a sign that our security measures are working to keep your accounts safe.

Onetime passcodes will not apply to most transactions, so don’t be surprised if you don’t receive a request. If you're having difficulty with a transaction where a onetime passcode is requested, contact us directly at 800.358.8228 for help. If you don’t enter the correct passcode, your transaction will not go through.

If you receive a request, check your mobile phone for a text containing the passcode, then enter it where prompted online. Here's how it works: A passcode request will pop up during certain online transactions when our system detects the need for additional security.

For certain transactions, onetime passcodes sent to your mobile phone will help us make sure your transactions belong to you. We’ve added a new layer of security to our credit and debit cards, especially useful for cardholders shopping online.

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